FAQ


Payments & Safety
Yes! We use secure encryption technology to protect your payment data at all times.
Yes, we accept all major online payment methods, including credit cards and PayPal.
ou can visit our payment policy page or contact us at contact@y2kclub.com for details.
Shipping & Delivery
Shipping times vary, but most orders arrive within 3 to 7 business days.
Shipping is free for orders over €60. Below this amount, fees are calculated at checkout.
Yes! We deliver worldwide to bring Y2K fashion to everyone.
Yes! You will receive a tracking number once your order has been shipped.
Warranty & Repair
We guarantee the quality of our products. If there is an issue, contact us within 14 days.
At the moment, we do not offer extended warranties, but we stand by our product quality.
We do not currently provide extended warranty options.
Please contact our support team at contact@y2kclub.com with your order details and photos.
Returns & Refunds
Yes, we accept returns within 14 days of delivery for eligible items.
Refund requests must be made within 14 days of receiving your order.
We offer full refunds for returned items in original condition, excluding shipping fees.
Return shipping costs are covered by the customer unless the item is defective or incorrect.